Decision Support

Business Application Solutions

Welcome to the Decision Support Web page. The Decision Support Unit provides support to the Behavioral Health Services Department by research and analysis of data collected by the system. Data inputted into Behavioral Health Services Department's management information system (MIS) is routinely analyzed to help the system make informed data-driven decisions. Decision Support also utilizes data from other sources such as the Biannual Consumer Survey and data used to track the Full-Service Partnership (FSP) Program in an effort to provide relevant information. New data collected from the Milestones of Recovery Scale (MORS) and Child and Adolescent Needs and Strengths Assessment (CANS) is being incorporated into the reporting structure to assist the Department in the improvement of service delivery.

NOTE:  The files below will only open with MS Internet Explorer​​​

Clinical Credentialing:

New Site Coming Soon. VHP Credentialing forms to be submitted to [email protected]

UNI/Care Registration:

New Site Coming Soon. Contact Business Office at [email protected]

MEDS Access

MEDS Procedures rev 05-02-16

SCC MEDS Request Form

MH Oath of Confidentiality


Performance Learning Measures:

FY20 Santa Clara County BHSD QI Work Plan

FY16 Defining Successful Discharges

PLM Matrix (January 2018)

QI Schedule (October 2017)

Performance Learning Measures Q & A

​CANS Registration Training:

CANS Software User Request Form For Contract Agency Use

CANS Software User Request Form For County Agency Use

Oath of Confidentiality

CANS Software (KIDnet) - System Request Procedures

Program Administrator Guide

Agency Program Administrators Tip Sheet

Clinician Guide

Agency Clinicians Tip Sheet

Clerical Guide

Agency Clerical Tip Sheet

Tip Sheet - Adding Clients

Tip Sheet - Discharging Clients

KIDNet FAQs (09/14/16)

For CANS forms, clinical questions, or Operational Standards, please refer to the CANS website

Mental Health Division Capacity Reporting

Updates coming soon

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