Mental Health Quality Assurance
Under the Quality Improvement Department, the MH Quality Assurance Program oversees program compliance to all local, state, and federal guidelines for quality of care, certification, and utilization management.
MH Quality Assurance Program Contact Information
- Phone: 1 (408) 793-5894
- Email: [email protected]
NOTE: The files below will only open with INTERNET EXPLORER. If you have Windows 10, you may need to use the "PRINT ONLY version".
Practice Guidelines Manual:
- BHSD Practice Guidelines Manual (rev. 3/7/2022)
- History of updates
- September 17, 2020 Memo: 2020 ICD-10 Included Diagnosis
Contract Only Forms:
Assessment Forms:
Attachments:
Grievance & Appeal Forms:
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English, Rev 1/3/19 // Chinese, Rev. 12/2018 // Farsi, Rev. 12/2018 // Spanish, Rev 1/23/19 // Tagalog, Rev. 12/2018 // Vietnamese, Rev. 11/29/18
Patient's Rights Handbook Rev. 05/2014:
Patient's Rights Poster:
Problem Resolution Process Posters Rev. 07/17/2019:
SCC MHD and SUTS Provider Directory Rev. 2/2023:
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SCC Mental Health Provider List: English // English (Large font) // Chinese // Spanish // Tagalog // Vietnamese // Farsi
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SUTS Provider Directory: English // English (Large font) // Chinese // Spanish // Tagalog // Vietnamese // Farsi