Reference - Cultural Competency and Non-Discrimination
42 CFR §438.206 (c) (2) Availability of services: Access and cultural consideration
42 CFR §440.262 Access and cultural consideration
42 CFR §438.3(d) (1) Accept beneficiaries in the order they apply
42 CFR §438.3(d) (3) Non-Discrimination on the basis of health needs/status
42 CFR §438.3(d) (4) Non-Discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, or disability
County Behavioral Health Directors Association of California: Framework for Advancing Cultural, Linguistic, Racial & Ethnic Behavioral Equity (Updated 2016). National Culturally and Linguistically Appropriate Services (CLAS) Standards.(2000; 2013).
State of California Cultural Competency Plan Requirements (CCPR). (1997; 2000; 2010).
Betancourt, J., Green, A.,Carillo, J. & Ananeh-Firempong, O. (2003). Defining Cultural Competence: A Practical Framework for Addressing Racial/Ethnic Disparities in Health and Health Care. Public Health Reports, 118, 293-302