Cultural Competency and Non-Discrimination
Santa Clara Valley Health & Hospital System
Cultural Competency and Non-Discrimination
Policy & Procedure Manual (BHSD #7500) Click here to open the Policy in .pdf format
Table of Contents
Definitions:
Beneficiary. A Medi-Cal recipient who is currently receiving services from BHSD or a BHSD contracted provider.
Provider. A person or entity who is licensed, certified, or otherwise recognized or authorized under state law governing the healing arts to provide specialty mental health services and who meets the standards for participation in the Medi-Cal program as described in California Code of Regulations, title 9, Division 1, Chapters 10 or 11 and in Division 3, Subdivision 1 of Title 22, beginning with Section 50000. Provider includes but is not limited to licensed mental health professionals, clinics, hospital outpatient departments, certified day treatment facilities, certified residential treatment facilities, skilled nursing facilities, psychiatric health facilities, general acute care hospitals, and acute psychiatric hospitals. The MHP is a provider when direct services are provided to beneficiaries by employees of the Mental Health Plan.
Attachments
Culturally and Linguistically Appropriate Services (CLAS) What, Why and How