Reference - Beneficiary Rights

Reference:

  • The Americans with Disabilities Act of 1990
  • 28 CFR Part 35 Nondiscrimination on The Basis of Disability in State and Local Government Services §§35.101-Appendix C.
  • 36 CFR Parts 1193 and 1194. Information and Communication Technology (ICT) Standards and Guidelines
  • 42 CFR §438.3(d) Standard Contract Requirements
  • 42 CFR §438.10 Information Requirements
  • 42 CFR §438.100 Enrollee Rights and Protections
  • 42 CFR §438.102 Provider-enrollee communications.
  • 42 CFR §438.114 Emergency and Post Stabilization Services
  • 42 CFR §§438.400 -§438.424 Grievance and Appeal System
  • 42 CFR §§ 438.206-210 MCO, PIHP, PAHP Standards
  • 45 CFR §164. Security and Privacy
  • 42 CFR Part 2. Confidentiality of Substance Use Disorder Patient Records
  • 2 CCR §§11135 - 11139.8. Discrimination
  • 9 CCR §1810.410. Cultural and Linguistic Requirements
  • 9 CCR §1810.360. Notification of Beneficiaries
  • 9 CCR §§851-852 Informed Consent to Antipsychotic Medications and Maintenance of Records
  • WIC §5325.1 Persons with Mental Illness Legal Rights and Responsibilities
  • 412-014 Site Certification
  • 412-313 Client Access to Records
  • 412-319 Voter Registration
  • BHSD Policy #11300 Providing Language Services
  • BHSD Policy #12000 Beneficiary Problem Resolution Process
  • BHSD Policy #11100.1 Advance Directives
  • Santa Clara County Behavioral Health Services Department Cultural Competency Plan

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